In The Canberra Times first edition of the year, I shared three trends I believe will be focal points for people leaders in 2025: Compliance, Productivity, and Experience.
What do these trends and how they’ll evolve point to? In a word, disruption. It will hit us like never before. AI is not just going to start taking over processes within the workplace; I believe we’ll see full ‘digital workers’ and robots deployed into workforce teams across the country.
With these developments comes a major shift the HR and workforce management industries must consider – how do we measure and evaluate digital workers’ or AIs’ performance? How will we structure performance reviews, set goals and KPIs, and monitor and measure improvements or deteriorations? A few outliers have already attempted this and been pressured to remove it. But this is delaying the inevitable – non-human workers with intelligence akin to ours are entering the workforce and we need to be prepared.